Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using our https://matrixsec.com.au/ website (the “service”) operated by Matrix Security Integration (“us”, ‘we”, “our”).

Conditions of Use

We may choose to provide our services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use our services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Matrix Security Integration and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Matrix Security Integration.

Communications

Certain communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you may receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaigns, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Matrix Security Integration non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

Business Hours & After Hours Lockout Service

New clients are required to prepay for any lockout service we provide, irrespective of whether the job takes place during business hours or after hours. Once you have chosen to proceed with our Lockout Service, you will be sent an electronic link to our website where your payment can be made. Once payment has been received your job has been accepted by Matrix Security Integration and we will then the job site as soon as practically possible.

Once your payment has been received and accepted by Matrix Security Integration, refunds for lockout jobs are non-refundable. Please refer to our Refund Policy page for further details.